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Public Authority of Electric and Water awards Oracle CC&B Enhancement and Support Project to ESC

Transparent / Flexible / Honest

Public Authority for Electricity and Water (PAEW) awards Enterprise Solutions Consulting, LLC (ESC) contract to implement and support Oracle’s CC&B and integrate MDM and Mobile Workforce Management (MWM) Prontoform systems.

Public Authority for Electricity and Water (PAEW) has provided high quality, sustainable drinking water and power services to over 1.5 million people, in the Sultanate of Oman. PAEW was looking to enhance their customer service and customer experience via integrating to MDM and Mobile Workforce Management (MWM). They were eager to provide support channels and consumption analysis that would allow for better management and theft detection.

ESC understood that there needed to be a well-executed, strategic plan to have headend metering systems integrated into the data access points and customer relationship management systems. With our deep knowledge and experience in Oracle Utility solution implementation, integration with back office IT systems (CC&B, MWM, MDM) , PAEW felt assured that we were the best choice for their project and company needs.

We are extremely excited to get started! We look forward to becoming a family within these next two (2) years during this implementation process, as we reach our goals to benefit and support the fine people of Oman!

#CCandB #ESC #Oman