Posts
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|February 21, 2025
PRODUCT GUIDE: ESC Partners Customer Care 360 (CC360)
Get deep dive details on various solution elements from call centers to staffing.
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January 20, 2025
Is the concept of a smart city … dead? Or has its meaning shifted?
Our COO reveals: while the fantasy is DOA, it's not the end of the story.
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January 08, 2025
Oracle vs. SAP: the research-based 2025 breakdown comparison for utilities & cities
Get the facts on this software battle from objective sources.
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January 02, 2025
Leadership predictions for your utility: What’s coming in 2025
Our top insiders give their thoughts for the year ahead.
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December 12, 2024
Looking for a new SaaS partner? Take a second look at their training core before you buy.
Get actionable advice on what you need.
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November 05, 2024
How to guide change management at your city or utility in 5 steps
Our execs share the secret to real change in your org.
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